Question 1

I’m confused about this new computer system and having to renew and login and change my password etc. Help please?

Accepted Answer

A comprehensive walk-thru has been created to walk you through the process of creating or renewing a membership, the windows you'll see and how to navigate them, and finally how to access your account and the Members Only area. Click here to go to walk-thru.

Question 2

I didn’t get an email with my username and temporary password. What should I do?

Accepted Answer

Sometimes these types of emails end up in your junkmail or spam folder. If you've checked and the email is nowhere to be found then contact us using the form provided and a new password will be issued to you.

Question 3

I‘ve logged into my account and tried to change my temporary password but I’m getting an error.

Accepted Answer

If you are seeing the following message:

Very weak - Please enter a stronger password.
Hint: The password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like !*?$%^)

Just as the error says, you've tried to enter a weak password. In order to better maintain site security strong passwords are required.

Question 4

Ok I‘ve logged in to my account, I’ve changed my password, and it‘s a doozy! but when I go to the Members Only page I am still prompted to login. I can’t get to the Members Only area. What’s up??

Accepted Answer

Sorry about that. The way our membership system works is as follows:
All orders paid by Cash or Cheque will be in a "Processing" state until your payment has been received. Once your payment has been received you will be set to "Completed" status. This process won't take long. It's a manual process, a matter of changing your status in the system. If you paid by Paypal your status should automatically be set to "Completed" right away.

Once your status is changed to Completed you should be able to login to the Members Only area without issue.

Question 5

Why do we have to sign up or renew our memberships on the computer. Why can’t I just pay someone cash and be done with it?

Accepted Answer

You CAN still pay by cash or cheque to one of our Executive members at a meeting. The new Membership system is being used to keep track of our membership and the money collected for dues etc. This will eliminate the use of spreadsheets for record keeping and generally make things easier for your Executive who are all volunteers, some with full time jobs other than beadmaking. This new system will also give you access to the Members Only section and content, ensure you are on the mailing list, and if you are interested, provide you access to our private Facebook Group.

Question 6

Walk-thru

Accepted Answer

For a more detailed walk-thru on how to register and access the Members Only area click here.

Frequently Asked Questions

This FAQ covers common questions about using the Pacific Pyros website, member areas, and features. It’s a quick guide to help you get where you need to go.

Frequently Asked Questions

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